High quality continuing education for independent insurance agents, brought to you via live streaming video.

What's the ABEN Difference?

The ABEN Difference

The Agents & Brokers Education Network (ABEN) is a joint project of state insurance and brokers associations who have a common goal: improving the quality and accessibility of distance learning opportunities available to their members.

Others' Technology

Webinar technology has, for some time, been a common offering of many participating ABEN associations. Combining powerpoint slides delivered via the internet with audio of the instructor, either by telephone or internet, the webinar format allows for the delivery of educational content in a convenient, but visually limited fashion.

ABEN's Technology

The ABEN network is founded on the use of streaming video content over the internet that provides the participant with live, full motion video of the presenter, high quality audio, along with coordinated powerpoint slides. The ABEN platform, provided by Business Professionals' Network and its technology partner, BizVision, also allows the end user to fully participate in the webcast by downloading written materials, emailing questions to presenters in real time, making notes in the viewer "notes" area, and emailing those notes to themselves for later use.

ABEN's Production Values

ABEN programming features enhanced production values and formats appropriate to the video medium. Presenters interact with each other as well as you, the ABEN participant. This delivers an educational experience that is engaging, interesting, as well as professionally rewarding.

It is this unique combination of valuable information delivered using interactive live, video and audio internet technology that define The ABEN Difference.

About ABEN

About ABEN

The Agents and Brokers Education Network (ABEN), founded by state associations of independent insurance agents, is dedicated to bringing highly relevant, interactive, and professionally produced continuing education programs to independent agents in the most convenient and economical ways possible.

ABEN is managed by Business Professionals' Network, Inc., the leader in association-based continuing professional education, using video streaming technology for the delivery of highly produced, valuable information to help the professional succeed. ABEN is intended to provide the insurance agent/broker with an efficient and effective medium for receiving live as well as archived educational courses through the state associations to which they belong.

ABEN was founded by a group of state insurance and brokers associations and will serve state insurance and brokers associations nationally as a platform to showcase and exchange the best in continuing education for mutual benefit of the associations and their membership. Business Professionals' Network manages the network and ensures the performance of the cutting edge technology that is the hallmark of ABEN. A list of all participating associations can be found on the ABEN site.

More information about ABEN course offerings can be found below.

For more information on ABEN, please visit www.aben.tv.

Florida Association of Insurance Agents

Welcome to ABEN

Please note: You will need to create a login and password the first time you purchase from your association's ABEN catalog. Your association login and password will not work in this catalog. Thanks!

Florida Association of Insurance Agents

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Preview

Miscellaneous Commercial Coverages:Part 1

Featuring William (Tom) Ashley

      Course Description: Tom Ashley presents the first of two parts covering miscellaneous coverages which commercial lines customers need to be aware of. (Part 2 will be offered at a later date.) There is no requirement for you to take Part 2 unless you need additional CE More

CE Credit: 2
May 22, 2012 2:00 PM EDT
August 20, 2012 3:00 PM EDT
November 19, 2012 1:00 PM EST

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Preview

Miscellaneous Commercial Coverages: Part 2

Featuring William (Tom) Ashley

  Course Description: Tom Ashley presents the second of two parts covering miscellaneous coverages that commercial lines customers need to be aware of. (Part 1 will be offered at a later dateThere is no requirement for you to take Part 1 unless you need additional CE More

CE Credit: 2
June 18, 2012 3:00 PM EDT
September 27, 2012 10:00 AM EDT
December 3, 2012 1:00 PM EST

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Preview

General PAP Parts A and B

Featuring Jeff Odom

Course Description: The Complete Coverage Series is an analysis of the Personal Auto Policy based on the standard ISO policy and Florida statutes. This 2 hour webcast will cover:  Part A Liability:Who is Insured?  Supplementary Payments, Exclusions, Limits of Liability, Out of State Coverage and Other Insurance. Part B Medical:Who is an Insured? Exclusions and Limits of Liability.   State Specific Details: FL - This session has been approved by the Florida Department of Financial Services (DFS) for two (2) hours of continuing education credits (intermediate)  CE #80287, CE 2-20 - General Lines (Property & Casualty). IL - This course has been approved for 2 hours CE in Illinois - Course#61590 OH - This course has been approved for 2 hours CE in Ohio - Course#52874 OK, TX - This course has been approved for 2 hours CE KS - This course has been approved for 2 hours CE in Kansas - Course#981735 PC NM-This course has been approved for 2 hours CE in New Mexico - Course #41030 - expires 10/7/12     More

CE Credit: 2
September 5, 2012 2:00 PM EDT

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Preview

General PAP Parts D, E, & F

Featuring Jeff Odom

  Course Description: The Complete Coverage Series (CCS) PAP Part D Physical Damage and Parts E & F Other Provisions ABEN WebcastThe Complete Coverage Series is an analysis of the Personal Auto Policy based on the standard ISO policy This 2 hour webcast will cover: Part D Physical Damage Coverage Exclusions Payments   Parts E & F Other Provisions Duties After an Accident Fraud Contract Conditions Policy Period and Territory   State Specific Details: FL - This session has been approved by the Florida Department of Financial Services (DFS) for two (2) hours of continuing education credits (intermediate) CE #80284, CE 2-20 - General Lines (Property & Casualty). OH - This course has been approved for 2 hours CE in Ohio - Course#52640 IL - This course has been approved for 2 hours CE in Illinois - Course#61591 KS - This course has been approved for 2 hours CE in Kansas - Course#981734 PC NM- This course has been approved for 2 hours CE in New Mexico - Course# 41029 - expires 10/7/12 OK,,TX - This course has been approved for 2 hours CE     More

CE Credit: 2
September 19, 2012 2:00 PM EDT

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Preview

Bonds: Shaken, Not Stirred Webcast

Featuring William (Tom) Ashley

    Course Description: Most agencies do not work with surety bonds on a daily basis, but growth-oriented producers and CSRs (and "007" James Bond!) can expand their overall book of business by soliciting surety accountsThis two-hour webcast reviews contract bonds (bid bonds, performance bonds), license and permit bonds, public official bonds, court bonds, and miscellaneous varieties such as lost securities, hazardous waste, and financial guarantee bonds. Presenter:   William (Tom) Ashley State Specific Details: FL  - This session has been approved by the DFS for two (2) hours of continuing education credits (intermediate), Agents: CE #71347, CE 2-20 - General Lines (Property & Casualty); Adjusters: CE #71348, CE 3-24c - Adjuster Optional. SC - This course is approved in South Carolina under course# 122703. NJ - This course is approved in New Jersey under course#88891472 OH - This course is approved in Ohio under course#52643 OK - This course is approved in Oklahoma - Producer#1013656 WI - This course is approved in Wisconsin under course#65822 NM - This course is approved in New Mexico under course #41189 LA,TN, NC,TX,MS,KS - This course is approved for 2 hours of CE in these statesIL - This course is approved in Illinois under course#61579   More

CE Credit: 2
July 20, 2012 10:00 AM EDT
October 9, 2012 3:00 PM EDT

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Preview

Property & Liability Concepts - Comp. Cov. Series

Featuring Jeff Odom

Course Description: Every great saga has a beginning and insurance is no exceptionThere is no better place to start our Complete Coverage Series than starting at the beginning with property and liability conceptsThis 2-hour webcast will cover: RiskThe Insurance ContractPerils and HazardsProximate CauseLossesACVCoinsuranceLegal ConceptsConditionsAvoidance and Binders. State Specific Details:  FL - This session has been approved by the Florida Department of Financial Services (DFS) for 2 hours of continuing education credits (intermediate) CE #80288, CE 2-20 - General Lines (Property & Casualty). NJ - This course has been approved in New Jersey for 2 hours CE- Course #88891467 OH - This course has been approved in Ohio for 2 hours CE- Course #52632 IL - This course has been approved in Illinois for 2 hours CE- Course #61588 NM - This course has been approved in New Mexico for 2 hours CE- Course #41036   Expires on 10/7/12 KS - This course has been approved in Kansas for 2 hours CE -  Course #981741 PC Presented by:  FAIA’s Jeff Odom AIP, AIAM, CCSR. More

CE Credit: 2
June 25, 2012 2:00 PM EDT

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Preview

General Homeowners Section 1, Part 1

Featuring Jeff Odom

Course Description The Complete Coverage Series is an analysis of the  Homeowner's policy based on the ISO policyThe information is not state specific.  This 2-hour webcast will cover: Overview of policyWhat's coveredAdditional CoveragesLimits   State Specific Details: FL - This session has been approved by the Florida Department of Financial Services (DFS) for 2 hours of continuing education credits (intermediate) CE #80283, CE 2-20 - General Lines (Property & Casualty). TX - This course has been approved in Texas for 2 hours CE NJ - This course has been approved in New Jersey for 2 hours CE - Course#88891475 IL - This course has been approved in Illinois for 2 hours CE - Course#61584 OH - This course has been approved in Ohio for 2 hours CE - Course#52636 NC, KS - This course has been approved for 2 hours CE NM - This course has been approved for 2 hours CE - Course#41027    Expires 10/7/12     Presenter:  FAIA’s Jeff Odom AIP, AIAM, CCSR.       More

CE Credit: 2
June 27, 2012 2:00 PM EDT

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Preview

General Homeowners Section 1, Part II

Featuring Jeff Odom

  Course Description: The Complete Coverage Series is an analysis of the Homeowner's policy based on the ISO policyThe information is not state specific.  This 2-hour webcast will cover: Property Not CoveredPerils-Named & OpenExclusionsConditions FL -This session has been approved by the Florida Department of Financial Services (DFS)  for 2 hours of continuing education credits (intermediate) CE #80289, CE 2-20 - General Lines (Property & Casualty). TX -This course is approved in Texas for 2 CE hours NJ -This course has been approved in New Jersey for 2 CE- Course #88891476 IL -This course has been approved in Illinois for 2 CE- Course #61585 OH -This course has been approved in Ohio for 2 CE- Course #52637 NM -This course has been approved in NM for 2 CE- Course #41025    Expires on 10/7/12     Presenter:  FAIA’s Jeff Odom AIP, AIAM, CCSR.   More

CE Credit: 2
July 11, 2012 2:00 PM EDT

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Preview

General Homeowners Section II, Part I

Featuring Jeff Odom

  Course Description: The Complete Coverage Series is an analysis of the Homeowner's policy based on the ISO policyThe information is not state specific.  This 2-hour webcast will cover: What is an "Occurrence"Insuring AgreementMotor Vehicle ExclusionsBusiness ExclusionWatercraft Exclusions   State Specific Details: FL - This session has been approved by the Florida Department of Financial Services (DFS) for 2 hours of continuing education credits (intermediate) CE #80285, CE 2-20 - General Lines (Property & Casualty). NC, TX - This course is filed for 2 hours of General CE in North Carolina & Texas NJ - This course has been approved in New Jersey for 2 hours CE- Course#88891474 OH - This course has been approved in Ohio for 2 hours CE- Course#52634 KS - This course has been approved in Kansas for 2 hours CE- Course#981742 PC NM - This course has been approved in NM for 2 hours CE- Course#41026    Expires on 10/7/12 IL - This course has been approved in Illinois for 2 hours CE- Course#61586   Presenter: FAIA’s Jeff Odom AIP, AIAM, CCSR.   More

CE Credit: 2
July 16, 2012 2:00 PM EDT

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Preview

General Homeowners Section II, Part II

Featuring Jeff Odom

ourse Description: The Complete Coverage Series is an analysis of the Homeowner's policy based on the ISO policyThe information is not state specific.  This 2-hour webcast will cover: Liability and Medical Payments ExclusionsPremises Not An InsuredLoss AssessmentDamage To Property Of OthersAdditional CoveragesConditions   State Specific Details: FL -This session has been approved by the Florida Department of Financial Services (DFS) for 2 hours of continuing education credits (intermediate) CE #80286, CE 2-20 - General Lines (Property & Casualty). NC, KS - This course is filed for 2 hours General CE in North Carolina & Kansas NJ - This course has been approved in Ohio for 2 hours CE- Course #52635 NM - This course has been approved in New Mexico for 2 hours of CE - Course #41198 IL - This course has been approved in Illinois for 2 hours CE- Course #61587 Presenter:  FAIA’s Jeff Odom AIP, AIAM, CCSR.           More

CE Credit: 2
August 8, 2012 2:00 PM EDT

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Preview

NFIP Coverages

Featuring David A. Thompson, CPCU, AAI, API, FAIA Instructor

Course Description: This three-hour class qualifies for the “FEMA required” NFIP training.  We will look at a “soup to nuts” analysis of the NFIP answering all the common questions such as those dealing with limits available, deductibles, the three different policies, condominium coverages, excess flood concerns, and a lot more.    Presenter: David A More

CE Credit: 3
June 21, 2012 1:00 PM EDT
July 27, 2012 1:00 PM EDT
September 17, 2012 1:00 PM EDT
November 19, 2012 1:00 PM EST
December 4, 2012 1:00 PM EST

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Preview

Insurance Pot Holes Along the Road to Recovery - PART OF THE FAIA CONVENTION SERIES

Featuring David A. Thompson, CPCU, AAI, API, FAIA Instructor

Course Description: Insurance Pot Holes Along the Road to Recovery ABEN Webcast is part of the "FAIA Convention Series" which is a series of webcasts for the ABEN network featuring classes and seminars presented at the 107th Convention of the Florida Association of Insurance Agents (FAIA) in Orlando, FL:David Thompson, FAIA personal lines guru, takes you on an entertaining, 3-hour journey to explore what coverages your customers have dropped, decreased, or neglected during the economic recovery More

CE Credit: 3
June 1, 2012 1:00 PM EDT
July 9, 2012 1:00 PM EDT
September 24, 2012 1:00 PM EDT
November 14, 2012 1:00 PM EST

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Preview

Dividing the Insurance Dollar - PART OF THE FAIA CONVENTION SERIES

Featuring Jay Williams,

Course Description: Dividing the Insurance Dollar Webcast is part of the "FAIA Convention Series" which is a series of webcasts for the ABEN network featuring classes and seminars presented at the 107th Convention of the Florida Association of Insurance Agents (FAIA) in Orlando, FL:Have you ever wondered what happens to all those premium dollars that are sent to the carrier? Have your customers ever asked you the same question? Jay Williams answers the question for you in this two-hour class – and some of the information just might surprise you! He’ll slice that “insurance dollar pie” and serve it up to you in a very informative way.   Presenter(s):  Jay Williams (President of Bankers Underwriters) State Specific Details: FL - This session has been approved by the Department of Financial Services for insurance continuing education credit More

CE Credit: 2
June 4, 2012 12:00 PM EDT

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Preview

E & O: Implementing an Effective Information Security Program in the Agency -PART OF THE FAIA CONVENTION SERIES

Featuring Tim Woodcock, Jeff Yates,

Course Description: PLEASE NOTE - THIS CLASS IS NOT APPROVED FOR WESTPORT E&O CREDIT   E andO: Implementing an Effective Information Security Program in the Agency Webcast is part of the "FAIA Convention Series" which is a series of webcasts for the ABEN network featuring classes and seminars presented at the 107th Convention of the Florida Association of Insurance Agents (FAIA) in Orlando, FL:Conducting agency business online means higher security risks, which have caught the attention of federal and state regulators More

CE Credit: 2
June 4, 2012 3:00 PM EDT

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The Truth and Trauma of a Hurricane Insurance Claim - PART OF THE FAIA CONVENTION SERIES

Featuring Mark Phillips

Course Description: The Truth and Trauma of a Hurricane Insurance Claim ABEN Webcast is part of the "FAIA Convention Series" which is a series of webcasts for the ABEN network featuring classes and seminars presented at the 107th Convention of the Florida Association of Insurance Agents (FAIA) in Orlando, FL:Fascinating discussion from a commercial property, large claims expert and a windstorm victim, Mark Phillips More

CE Credit: 2
May 21, 2012 2:00 PM EDT

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Preview

Policy Provision Potpourri

Featuring Chris Amrhein, AAI

Course Description: You likely remember those old, “knock, knock” jokes from the pastWell this ABEN webcast is no joke and guess who’s knocking…it’s opportunity!Join nationally recognized insurance expert (and opportunist) Chris Amrhein and learn how various personal and commercial lines of coverage offer you and your insured the chance to move from “commodity” to “the fields are white unto harvest!” Chris will explore “how to” opportunities lurking within adequacy of property limits, flood insurance, and business income More

CE Credit: 2
May 31, 2012 9:00 AM EDT
June 14, 2012 9:00 AM EDT
July 26, 2012 10:00 AM EDT
August 2, 2012 10:00 AM EDT
September 20, 2012 2:00 PM EDT
October 25, 2012 2:00 PM EDT
November 27, 2012 9:00 AM EST
December 11, 2012 9:00 AM EST

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Preview

Directors, Officers & Entities - Oh My!

Featuring Chris Amrhein, AAI

Course Description: When you think of Directors and Officers (D&O) coverage, who do you think of as buyers of this type of insurance? Perhaps large publicly held corporations (Emerald City Enterprises perhaps?) or condo boards? If so, you’d only be partially correct More

CE Credit: 2
June 28, 2012 2:00 PM EDT
July 17, 2012 2:00 PM EDT
August 15, 2012 2:00 PM EDT
September 18, 2012 10:00 AM EDT
October 4, 2012 2:00 PM EDT
November 19, 2012 9:00 AM EST
December 5, 2012 9:00 AM EST

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Preview

E & O Prevention: Effective New and Renewal Business Practices - PART TWO

Featuring William Perkins, AAI, ARM, CRIS, Richard Lund, J.D. , Steve Chackman,J.D.

  SPECIAL NOTICE: For agencies to receive a 10% E&O loss control credit on their Swiss Re/ Westport E&O insurance premium, agency staff must attend both two-hour sessions in orderIn other words, attend Part One before attending Part Two! There are multiple viewing dates and times each month; so, please plan accordingly More

CE Credit: 2
May 31, 2012 2:00 PM EDT
June 14, 2012 2:00 PM EDT
June 28, 2012 9:00 AM EDT
July 11, 2012 2:00 PM EDT
July 26, 2012 2:00 PM EDT
August 6, 2012 2:00 PM EDT
August 31, 2012 2:00 PM EDT
September 13, 2012 2:00 PM EDT
September 20, 2012 9:00 AM EDT
October 11, 2012 9:00 AM EDT
October 25, 2012 9:00 AM EDT
November 1, 2012 2:00 PM EDT
November 20, 2012 2:00 PM EST
December 6, 2012 9:00 AM EST
December 20, 2012 2:00 PM EST

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Preview

E & O Prevention: Effective New and Renewal Business Practices - PART ONE

Featuring William Perkins, AAI, ARM, CRIS, Richard Lund, J.D. , Steve Chackman,J.D.

    SPECIAL NOTICE: For agencies to receive a 10% E&O loss control credit on their Swiss Re/ Westport E&O insurance premium, agency staff must attend both two-hour sessions in orderIn other words, attend Part One before attending Part Two! There are multiple viewing dates and times each month; so, please plan accordingly More

CE Credit: 2
May 24, 2012 9:00 AM EDT
June 11, 2012 2:00 PM EDT
June 27, 2012 9:00 AM EDT
July 11, 2012 9:00 AM EDT
July 25, 2012 2:00 PM EDT
August 2, 2012 2:00 PM EDT
August 30, 2012 9:00 AM EDT
September 6, 2012 9:00 AM EDT
September 19, 2012 2:00 PM EDT
October 4, 2012 9:00 AM EDT
October 18, 2012 9:00 AM EDT
November 1, 2012 9:00 AM EDT
November 20, 2012 9:00 AM EST
December 5, 2012 2:00 PM EST
December 20, 2012 9:00 AM EST

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Preview

Rental Cars: More Than Meets the Eye

Featuring David A. Thompson, CPCU, AAI, API, FAIA Instructor

Course Description: There are close to two million rental cars in the U.S.  People rent these cars, seldom with a thought about insurance coveragesThis class examines various rental car contracts to point out what renters are agreeing to when they rent, analyzes the “protection” offered for sale by rental car firms, and then analyzes the coverage provided under the PAP and BAP.  Coverage questions about rental cars have to rank in the “top 10” questions customers ask.  This class provides answers to those questions, often with alarming answers.  There really is much more to renting a car than driving away from the lot.   Presenter:  David A More

CE Credit: 2
June 18, 2012 1:00 PM EDT
July 12, 2012 1:00 PM EDT
July 23, 2012 1:00 PM EDT
September 24, 2012 1:00 PM EDT
November 5, 2012 1:00 PM EST
December 10, 2012 1:00 PM EST

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Preview

The New ISO Homeowners 2011 Program

Course Description: This two hour class addresses the most significant changes in the ISO Homeowners 2011 program.  It’s been eleven years since ISO changed the homeowners program and 2011 was the year for it.  FAIA’s resident “homeowners insurance nerd” (David Thompson, CPCU) will walk you along the path, showing you what has changed and, perhaps, more importantly what has not changed and is still a problem.     Presenter - David A More

CE Credit: 2
May 25, 2012 1:00 PM EDT
July 2, 2012 1:00 PM EDT
August 7, 2012 1:00 PM EDT
September 28, 2012 1:00 PM EDT
November 12, 2012 1:00 PM EST
December 13, 2012 1:00 PM EST

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