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Agency Leadership is Everyone's Job
Length: 2 hrs
The bottom line for all agencies is to have loyal customers. That is what we strive for in this business. Making those clients loyal takes leadership from every level, from managers to entry-level staff. Learn how to make leaders from top to bottom, all with the same goal: the success of the agency.
Jeff Odom, Education Instructor & Insurance Analyst, Florida Association of Insurance Agents
Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.
