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AIAM 610 - Ethics for Consumer Protection - NO CE
Ethics should be a “given” in our work, but how do we define this elusive trait? Learn how making the right decision isn’t always easy.
Course Outline:
1 Hour
I. Rating Yourself
II. Agent’s Authority
III. Law Of Agency
IV. Barna Survey
V. Right v. Wrong
a. Violation Of Law
b. Departure From Truth
c. Deviation From Moral Rectitude
VI. Right v. Right
a. Truth v. Loyalty
b. Individual v. Community
c. Short-Term v. Long-Term
d. Justice v. Mercy
VII. Categorizing Ethics
a. Enforceable
b. Unenforceable
VIII. Values
IX. Golden Rule
X. Conclusion
Jeff Odom, Education Instructor & Insurance Analyst, Florida Association of Insurance Agents
Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.
