Agency Leadership is Everyone's Job
Total Credits: 2 including 2 CE Credit
- Average Rating:
- 4.7
- Category:
- Professional Development | Professional Development - Agency Management
- Faculty:
- Jeff Odom, AIP, AIAM, CCSR
- Duration:
- 2 hrs
- License:
- Access for 30 day(s) after program date.
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Audience: Agent and Customer Service Training
Description
The bottom line for all agencies is to have loyal customers. That is what we strive for in this business. Making those clients loyal takes leadership from every level, from managers to entry-level staff. Learn how to make leaders from top to bottom, all with the same goal: the success of the agency.
Course Materials
| Course Handouts (1.49 MB) | Available after Purchase | ||
| PLEASE READ - IMPORTANT CE INFORMATION AND STATE REQUIRED FORMS (ABEN) (0.59 MB) | Available after Purchase |
Faculty
Jeff Odom, AIP, AIAM, CCSR Related seminars and products: 16
FAIA
FAIA’s Jeff Odom AIP, AIAM, CCSR.
Jeff Odom graduated from Florida State University in 1988. He began his insurance career by working as both a general lines and life and health insurance agent with an independent insurance agency. He then moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance) working in the continuing education section. Jeff spent the last 4 years as the administrator of continuing education before joining FAIA as Insurance Analyst. Jeff's duties are writing, updating, and revising FAIA's Florida Insurance Research Library. He is married with two children. He spends his free time involved with the local Little League and attending every one of his daughter's ballet recitals.
Dates
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Wed, Aug 14, 2019 - 10:00a to 12:00p EDT
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State Specific Details
State Approval Information DetailsFL -This course has Been approved by the Department of Financial Services for insurance continuing education credit. 2 hours, Course ID# 71835; Course Authority: CE 2-20 - General Liife, General Lines and Title 
Reviews
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Overall: 4.7
Total Reviews: 62
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