Agency Leadership is Everyone's Job
Total Credits: 2 including 2 CE Credit
- Average Rating:
- 4.7
- Category:
- Professional Development | Professional Development - Agency Management
- Faculty:
- Jeff Odom
- Duration:
- 2 hrs
- License:
- Access for 30 day(s) after program date.
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Audience: Agent and Customer Service Training
Description
The bottom line for all agencies is to have loyal customers. That is what we strive for in this business. Making those clients loyal takes leadership from every level, from managers to entry-level staff. Learn how to make leaders from top to bottom, all with the same goal: the success of the agency.
Course Materials
| PLEASE READ - IMPORTANT CE INFORMATION AND STATE REQUIRED FORMS (ABEN) (0.59 MB) | Available after Purchase | ||
| Course Handouts (1.49 MB) | Available after Purchase |
Faculty
Jeff Odom Related seminars and products: 16
AAI, AIP, AIAM, CCSR, Education Instructor & Insurance Analyst
Florida Association of Insurance Agents
Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.
Dates
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Fri, Jul 17, 2020 - 01:00p to 03:00p EDT
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Fri, Aug 21, 2020 - 01:00p to 03:00p EDT
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Fri, Sep 18, 2020 - 01:00p to 03:00p EDT
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Fri, Oct 16, 2020 - 01:00p to 03:00p EDT
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Fri, Nov 20, 2020 - 01:00p to 03:00p EST
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Fri, Dec 18, 2020 - 01:00p to 03:00p EST
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State Specific Details
State Approval Information DetailsFL -This course has Been approved by the Department of Financial Services for insurance continuing education credit. 2 hours, Course ID# 71835; Course Authority: CE 2-20 - General Liife, General Lines and Title 
Reviews
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Overall: 4.7
Total Reviews: 67
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