Image of AIAM 320 - Professional Relationships in the Insurance Agency - NO CE
Video On Demand

AIAM 320 - Professional Relationships in the Insurance Agency - NO CE


Total Credits: 0 CE Credit

Average Rating:
   5
Bundles:
AIAM - FL productions
Category:
AIAM Training |  Professional Development |  Professional Development - Agency Management
Faculty:
Jeff Odom
Duration:
1 Hour
License:
Access for 90 day(s) after purchase.



Description

Insurance is a relationship business. You make a difference to your clients, underwriters, and co-workers. We will look at developing relationships and how it improves the bottom line in the agency.

Course Outline:

                  1 Hour
I.    Introduction
II.    Encourage Honest Feedback
III.    Listen
     a.    5 Myths about listening
     b.    Listening Distractions
     c.    Effective Listener
IV.    Make A Routine
V.    Be Honest
VI.    Take Notes
VII.    Give More Than You Receive
VIII.    Turn Blunders Into Opportunities
IX.    Make It Personal
     a.    Introducing Yourself
     b.    Conversations
     c.    Questions
X.    Advantages Of Relationships
XI.    Underwriters
XII.    You Are The Relationship
XIII.    Closing

Course Materials

Faculty

Jeff Odom Related seminars and products: 16

AIP, AIAM, CCSR

FAIA


Jeff Odom is an Insurance Analyst and Instructor for the Florida Association of Insurance Agents. Jeff’s duties at FAIA include writing, updating, and revising FAIA’s Florida Insurance Research Library.  Jeff also writes and edits the Florida General Lines Study Manual. Along with writing, Jeff teaches both live and webinar classes. Topics include customer service, ethics, personal lines, insurance law, and licensing law.
Jeff graduated from Florida State University in 1988 and began his insurance career with an independent insurance agency.  Jeff is married and has two grown children.


Reviews

5
4
3
2
1

Overall:      5

Total Reviews: 1

Please wait ...

Back to Top