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E&O 2022 - After the Pandemic Moving Forward with Renewed Focus - Part 1

Total Credits: 2 including 2 CE Credit

Average Rating:
10% premium discount qualified |  Errors and Omissions
Wm Keith Jones
2 Hours
Access for 30 day(s) after program date.



This is part one of our two on-line E&O classes. To receive 10% credit on the agency E&O premium, both parts one and two must be taken and the attendance requirement varies based on staff size. If at least 50% of the staff attends the class, the E&O premium credit is now 15%


In Part 1 (2 hours) we will explore the recent development of our Agency Websites potentially creating some headaches regarding Agency Errors and Omissions issues. The Agency Website has become a new target for Plaintiff Attorneys. We will discuss in depth. We will briefly review some specific Agency E&O Policy provisions. Then, we will revisit a litany of General Recommendations and Age-Old Procedural Reminders. Our discussion will conclude with examining/revisiting Technology Issues … how we communicate and best practices.


Course Materials


Wm Keith Jones Related seminars and products

Keith is a Graduate of Florida State University, Magna Cum Laude, with a Bachelor of Science degree in Risk Management-Insurance (1981).  Keith has earned professional designations as a Chartered Property and Casualty Underwriter (CPCU), Chartered Life Underwriter (CLU), Chartered Financial Consultant (ChFC), Chartered Advisor for Senior Living (CASL), and Accredited Advisor in Insurance (AAI).  He serves as an Adjunct Professor in the Department of Risk Management and Insurance at FSU/College of Business.  Jones is also an Emmy Award-winning sportscaster as a college football analyst, serves as an analyst for football and basketball on the Seminole IMG Radio Network, and is the Co-host of the weekly Radio Show - The Front Row - airing in the Tallahassee marketplace. 


Thu, Aug 18, 2022 - 10:00am to 11:44am EDT
Tue, Sep 06, 2022 - 10:00am to 11:44am EDT
Thu, Sep 15, 2022 - 10:00am to 11:44am EDT
Tue, Oct 04, 2022 - 10:00am to 11:44am EDT
Thu, Oct 20, 2022 - 10:00am to 11:44am EDT
Tue, Nov 01, 2022 - 10:00am to 11:44am EDT
Thu, Nov 17, 2022 - 10:00am to 11:44am EST
Tue, Dec 06, 2022 - 10:00am to 11:44am EST
Thu, Dec 15, 2022 - 10:00am to 11:44am EST

State Specific Details

State Approval Information Details

FL  - This session has been approved by the DFS for two (2) hours of continuing education credits (intermediate), Agents: CE #119828 - General Lines Property & Casualty  

Emily Bond

Education Coordinator

Florida Association of Insurance Agents

T. 850-893-4155 x.347  F. 850-668-2852



Overall:      4.9

Total Reviews: 1106


Maria L - Palm Beach Gardens, Florida

" "

Laurie B - Olean, New York

"The instructor did a very nice job with examples. "

Julie B

"Keith was great, very knowledgeable and explained to a degree that I completely understood."

Anita F - ST Petersburg, Florida

" "

PRISCILLA W - Lake City, Florida

"Keith Jones was great!"

Porschie B - Tallahassee, Florida

" "

Ashley C - Tallahassee, Florida

"Keith Jones did a great job! I thoroughly enjoyed this course. He is delightfully funny. "

Flavia V

"Very Interesting"

Laura V - Naples, Florida

"Although it was explained to me what to expect, it was actually better than I thought it would be,"

Jerry F - Orlando, Florida

"Good course"

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