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Giving Feedback that Delivers Results - ON DEMAND - NO CE


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Not yet rated
Category:
Communication |  Human Resource Development
Speaker:
Jill Schiefelbein
Course Levels:
All Levels
Duration:
1 Hour
License:
Access for 90 day(s) after purchase.


Description

Many people, when they hear about feedbcak in organizations and the workplace, think immediately of performance reviews. But feedback should not be isolated to these formal structures. This workshop is about the more informal methods of feedback that managers and coworkers can use to have more productive conversations that drive behavioral change. Through understanding the importance of dialogue, strategic questions to drive conversation, and mistakes to avoid, you'll be able to have more productive feedback conversations in your workplace (and maybe even at home, too).

Basic Course Information

Learning Objectives
  • Understand the importance of dialogue and techniques to ask questions to extend the conversation
  • Learn common mistakes for why feedback doesn't stick and how to avoid them
  • Practice a three-step framework for owning your message to confidently lead feedback conversations

Major Subjects
  • Communication
  • Performance Reviews
  • Feedback
  • Management
  • Leadership

Course Materials

Speaker

Jill Schiefelbein Related seminars and products


Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.


 


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