AI, Big Data & Machine Learning- Changing the Role of Insurances Agent
Total Credits: 3 including 3 CE Credit
- Average Rating:
- 182
- Categories:
- Commercial Lines | Commercial Lines - Specialty Policies
- Speaker:
- Frank Pennachio
- Duration:
- 3 hours
- License:
Audience: Agent and Customer Service Training
Description
In 2013, McKinsey & Co. predicted that “where agents once served as the front line in risk selection and pricing, advances in predictive models are making this role obsolete.” This prediction was met with scoffing and criticism from the insurance community, but the future has arrived in the insurance industry and we already see these changes occurring in certain market segments and rapidly spreading to others.
Course Materials
PLEASE READ - IMPORTANT CE INFORMATION AND STATE REQUIRED FORMS (0.59 MB) | Available after Purchase |
Course_Slides (4.93 MB) | Available after Purchase |
Course Outline (0.01 MB) | Available after Purchase |
Speaker

Frank Pennachio Related Seminars and Products
Principal
Oceanus Partners, Resource Pro Company
Frank Pennachio has more than 30 years of experience in the insurance industry as an agency owner and producer. In 2009, he sold his agency and co-founded Oceanus Partners with Susan Toussaint. Today, he is a full-time trainer and consultant to independent insurance agents, insurance carriers, agent associations, and technology companies with “agent as customer.” Recognized as a thought leader in the industry, Frank regularly speaks at conferences and his articles are published by national and regional trade publications.
State Specific Details
State Approval Information DetailsFL -This course has Been approved by the Department of Financial Services for insurance continuing education credit. - 3 hours Course ID#105143 ; Course Authority: CE 2-20
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