Total Credits: 2 including 2 CE Credit
Audience: Agent and Customer Service Training
Time for “the talk.” No, not that talk…But a conversation with insureds about insurance topics that are sensitive (Active Shooter Coverage, Personal Carry Protection), overlooked (Mechanical Breakdown coverage for personal lines customers, Cyber Risk), or unaddressed
(Business Auto Coverage form and ride-share issues; coverage for insureds with rental properties that are not lease on an annual basis—think Airbnb).
Join Keith for a real-world review of insurance subjects that will equip you to have a meaningful sit-down with your insureds.
PLEASE READ - IMPORTANT CE INFORMATION AND STATE REQUIRED FORMS (0.59 MB) | Available after Purchase |
Time for a Frank Discussion With Our Insureds - Slides (13.1 MB) | Available after Purchase |
Keith has more than 30 years of experience in the insurance industry. He graduated Magna Cum Laude with a bachelor's degree in Risk Management-Insurance from FSU's College of Business, where he now serves as an adjunct professor.
FL -This course has Been approved by the Department of Financial Services for insurance continuing education credit - 2 hours Course ID#111094, General Lines (Property & Casualty)
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