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Tricks & Traps of the Dream Team!

Total Credits: 3 including 3 CE Credit

Average Rating:
Commercial Lines |  Personal Lines |  Professional Development |  Professional Development - Operations and Human Resources
David A. Thompson |  Jay Williams
3 Hours 08 Minutes
Access for 30 day(s) after program date.




Course Description:

Presenter(s): Jay Williams, CIC, CRM, AAI, AIP, ACSR, and David Thompson, CPCU, AAI, API
The self-proclaimed “FAIA Dream Team” is back by popular request. Join Jay and David as they navigate the world of insurance coverages, from personal lines to commercial lines, flood to PIP, and more. The class focuses on hidden traps in insurance policies that could lead to a claim denial, and reveals hidden tricks that can be used to find coverage where none seems to exist.


Course Materials


David A. Thompson Related seminars and products: 14

CPCU, AAI, API, CRIS, Education Instructor

Florida Association of Insurance Agents

David is FAIA's full-time insurance nerd, presenting continuing education seminars on a variety of subjects and writing technical articles and blogs on topics of interest to agents. David graduated from Mercer University and served seven years as a commissioned officer in the U.S. Army and U.S. Coast Guard. He started his insurance career in a family-owned independent agency in Vero Beach, where he sold all types of insurance. He joined FAIA in 1996.

Jay Williams Related seminars and products: 4


Jay Williams is a veteran of the insurance industry, and his agency history includes producer; establishing and managing an agency marketing department; commercial lines manager; VP/agency operations manager; and agency owner. He worked with FAIA as the Managing Director of FMS, including writing and editing study manuals for the Florida Agent and Florida Adjuster licensing exams, and also serving on the Exam Review Committee.

Jay became president of both Bankers Underwriters and Bankers Employer Services before becoming the vice president of sales and agency relations for UPC, taking the company from a single-state model to a multi-state organization.

Currently, Jay is serving as the interim executive director for Applied Client Network, the association of member users of Applied System agency management software. He is a consultant and expert witness, and a respected authority on agency E&O loss control. Jay’s career experience gives him a uniquely rounded perspective on the insurance industry.


Wed, Nov 04, 2020 - 09:00am to 12:08pm EST
Wed, Dec 02, 2020 - 09:00am to 12:08pm EST

State Specific Details

State Approval Information Details

FL  - This session has been approved by the DFS for three (3) hours of continuing education credits (intermediate), Agents: CE #90248, CE0220- General Lines Combo   




Overall:      4.7

Total Reviews: 115


Judy C

"Enjoyed this class great information provided."

Vivian B - Wildwood, Florida

"I Love Dave & Jay! They are the BOMB! :) "

Mary L - Spring Hill, Florida

"It was an informative course"

Melissa S - Miami Lakes, Florida

"The gave examples and that helped me a lot."

Robert M - Miami, Florida

"David and Jay are great!"

Marion D - Inverness, Florida

"Very informative, like the different subjects "

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