FAIA 2-20 Conversion On-Demand Classroom
- Average Rating:
- Not yet rated
- Categories:
- Florida 4-40 to 2-20 Conversion Classroom
- Speakers:
- David A. Thompson, CPCU, AAI, API, CRIS | Dave Newell | W. Lee Martin, RHU, REBC | Jeff Odom | Greg Thomas, MS-RMI, CPCU, CLU, FLMI, CPM, ASLI, AIC, ACS
- Duration:
- 40 hrs
- License:
- Access for 6 month(s) after purchase.
-
Price
Description
FAIA’s Updated 40-Hour Conversion Webinar (2025 Edition)
FAIA’s newly updated 40-Hour Conversion Webinar (2025) helps licensed 4-40 Customer Service Representatives—with at least one year of experience within the past four years—convert their license to a 2-20 General Lines license.
This on-demand program has been refreshed for 2025 with updated content, streamlined delivery, and the most current insurance education available.
What’s Included
The course consists of 38 webinars covering key topics, including:
- Property and Liability Concepts
- Personal Auto
- Homeowners
- Commercial General Liability
- Commercial Auto
- Commercial Property
- Workers Compensation
- Surety, Marine, and Aviation
- Crime
- Health
- Adjusting Practices
- Residual Markets
- Florida Statutes
Each session is taught by experienced FAIA instructors, ensuring you receive trusted, real-world knowledge. The program is based on the Florida General Lines Study Manual, which is included in your purchase.
How It Works
- Learn at your own pace with on-demand access available anytime.
- Students have six months from the date of purchase to complete all 38 modules (taken in order).
- Ask questions anytime by email for additional support.
- At the end of the course, you’ll complete a 108-question electronic exam. A passing score of 70% or higher earns you a Certificate of Completion, qualifying you to sit for the state exam.
After You Pass
Once you pass the state exam and convert your license, you’ll be eligible to transact insurance outside the agency, expanding your career opportunities as a 2-20 General Lines Agent.
For questions about the 2-20 license, this course, or the difference between the 4-40 and 2-20 license, contact us at education@faia.com.
Course Materials
34th Edition Study Manual (4 MB) | Available after Purchase |
Speaker

David A. Thompson, CPCU, AAI, API, CRIS Related Seminars and Products
Education Consultant
David is an insurance nerd, presenting continuing education seminars on a variety of subjects and writing technical articles and blogs on topics of interest to agents. David graduated from Mercer University and served seven years as a commissioned officer in the U.S. Army and U.S. Coast Guard. He started his insurance career in a family-owned independent agency in Vero Beach, where he sold all types of insurance. He retired from FAIA in 2020 and continues to consult with the association.

Dave Newell Related Seminars and Products
Director of Education & Workforce Development
Florida Association of Insurance Agents
Dave Newell graduated from the University of North Florida in 1984 and began his insurance career in 1987 as a claim representative with a large property and casualty insurance carrier. In 1990, Dave moved to Tallahassee to continue his career as a field claim representative. In 1997, Dave obtained his property and casualty license and became a producer with a large local independent insurance agency and FAIA member.
As of July 2008, Dave joined FAIA as the association's Citizens' Liaison and an instructor for the Education Department. In September 2011, Dave added the director of Education role to his duties.
During Dave's career, he has gained considerable knowledge and expertise in both the carrier and agency side of the insurance business. Dave was active in the claims association and, after becoming an agent, served as a board member, past president, and catastrophe chair for the Independent Insurance Agents of Tallahassee. In 2001, he held the position of insurance chair for the United Way Campaign.
Dave is married and has three children. Spare time is spent with his family, friends, and attending his children’s many events
W. Lee Martin, RHU, REBC Related Seminars and Products
Vice President of Sales
FBMC

Jeff Odom Related Seminars and Products
Education Instructor & Insurance Analyst
Florida Association of Insurance Agents
Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.

Greg Thomas, MS-RMI, CPCU, CLU, FLMI, CPM, ASLI, AIC, ACS Related Seminars and Products
Florida Association of Insurance Agents
Greg Thomas serves as Director of Professional Development with the Florida Association of Insurance Agents (FAIA). Prior to joining FAIA, he had a distinguished career as a state insurance regulator. During his time as regulator, he served as Director of Insurance Agent & Agency Services and Director of Consumer Services, within the Department of Financial Services (DFS). His responsibilities in those roles included the licensing and oversight of all insurance agents, agencies, and adjusters in the state of Florida. He also led the Department’s alternative dispute programs, licensing and consumer call centers and the consumer complaints section.
Greg earned his master’s degree in risk management & insurance from Florida State University and has earned multiple professional designations in insurance, including Chartered Property Casualty Underwriter (CPCU), Chartered Life Underwriter (CLU), and Fellow, Life Management Institute (FLMI).
Greg has 39 years of experience in the insurance industry, including 6 years as an agent and 33 years as a regulator. He is licensed as a General Lines Property & Casualty Insurance Agent and a Life & Health Insurance Agent.
State Specific Details
State Approval Information Details This 40 hr Conversion Webinar is approved in FL with course#113044Reviews
Availability | Module Title | Speaker | Course Type | Duration | Course Details | ||||||||||||||||||||||||||||||||||||||||||||
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At the time of purchase |
Florida 2-20 Conversion Webinar - General Information
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Jeff Odom
Greg Thomas, MS-RMI, CPCU, CLU, FLMI, CPM, ASLI, AIC, ACS
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Video On Demand | 32 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Property & Liability - Part 1
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Jeff Odom
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Video On Demand | 45 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Property & Liability - Part 2
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Jeff Odom
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Video On Demand | 51 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - PAP - Part 1
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Jeff Odom
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Video On Demand | 48 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - PAP - Part 2
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Jeff Odom
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Video On Demand | 1 Hour 08 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - PAP - Part 3
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Jeff Odom
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Video On Demand | 43 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - PAP - Part 4
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Jeff Odom
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Video On Demand | 22 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Homeowners - Part 1
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Jeff Odom
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Video On Demand | 1 Hour 29 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Homeowners - Part 2
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Jeff Odom
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Video On Demand | 47 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Homeowners - Part 3
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Jeff Odom
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Video On Demand | 47 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Homeowners - Part 4
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Jeff Odom
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Video On Demand | 35 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial Auto - Part 1
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 02 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial Auto - Part 2
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 07 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial Auto - Part 3
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 13 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial Property - Part 1
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 07 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial Property - Part 2
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 09 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial Property - Part 3
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 10 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial Property - Part 4
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 09 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial Property - Part 5
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 07 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial General Liability - Part 1
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 11 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial General Liability - Part 2
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 09 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial General Liability - Part 3
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 06 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial General Liability - Part 4
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 02 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Commercial Packages Policies
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 13 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Workers Compensation-Part 1
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 53 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Workers Compensation - Part 2
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 08 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Crime
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 08 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Surety Bonds
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 01 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Inland Marine
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 1 Hour 15 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar- Aviation
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Jeff Odom
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Video On Demand | 1 Hour 08 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Boiler & Machinery/Equipment Breakdown
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David Thompson, CPCU, AAI, API, CRIS
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Video On Demand | 44 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Health Insurance - Part 1
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W. Martin, RHU, REBC
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Video On Demand | 46 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Health Insurance - Part 2
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W. Martin, RHU, REBC
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Video On Demand | 42 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Residual Markets
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Dave Newell
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Video On Demand | 40 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Adjusting Practices
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Dave Newell
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Video On Demand | 1 Hour 15 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar- Florida Statutes & Rules - Part 1
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Greg Thomas, MS-RMI, CPCU, CLU, FLMI, CPM, ASLI, AIC, ACS
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Video On Demand | 1 Hour 07 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Florida Statutes & Rules - Part 2
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Greg Thomas, MS-RMI, CPCU, CLU, FLMI, CPM, ASLI, AIC, ACS
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Video On Demand | 1 hr | More info » | ||||||||||||||||||||||||||||||||||||||||||||
At the time of purchase |
Florida 2-20 Conversion Webinar - Florida Statutes & Rules - Part 3
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Greg Thomas, MS-RMI, CPCU, CLU, FLMI, CPM, ASLI, AIC, ACS
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Video On Demand | 1 Hour 03 Minutes | More info » | ||||||||||||||||||||||||||||||||||||||||||||
Total Virtual Classroom CE Credits Information |